Our network is designed to provide high quality services wherever there is demand for them. There's no need for cash, one tap of your contactless card, Apple Pay or Google Pay and you’re aboard and ready to go, no need to worry about having the right change. Your route or timetable may change because of a change in demand. We can’t do this though if the item is perishable (e.g. We review the feedback regularly and also share it with our drivers and colleagues in our depots. We monitor all of our services, and if we notice that one journey is often busy, we will try to provide extra buses. If it’s a more complex investigation, this could take us up to 14 days. Children 16 and above will need to pay a fare; in some cases this will be the adult fare, but in some areas we are able to offer reduced fares for young people. There are several different messages for you to select from, choose the one that best suits your particular needs and then cut out or fold the card so that the message you want is visible. Our research showed that boarding time and average journey times would improve if even just half of customers used mobile ticketing. Following bus deregulation in 1986, the MetroBus (the West Yorkshire PTE) fleet was renamed Yorkshire Rider Ltd. Near Leeds, coach station you can find: mall or supermarket and hotels or hostels (click here to see available accommodation). We're sorry if we missed you or appeared to leave without you. Download the app and follow the instructions, it’s that simple. If you can’t find the information you need within these FAQs, then you can contact us directly and we’ll try to help. Coronavirus - COVID19: Service information, dedicated pages for our First Bus App so please click here », a dedicated page for mTickets so please click here ». We always publish our changes in advance if a bus route is changing. In 2012, First Leeds gained 98 Olympic Shuttle Volvo B9TL Wright Gemini 2's from London, many of which are now being transferred elsewhere. First Direct Arena is ideally located in the Leeds city centre, easily accessible by foot, car or public transport. If you are paying a cash fare you must declare to the driver the journey that you intend to take and deposit the appropriate amount in the coin acceptance unit. We provide extra buses at busy times so you may see buses heading to their starting point (or returning to the depot at the end of shift). You can get there by car from the M1, M621, and A61 as well. On our website Next Bus section and our First Bus App, you can see how far away your bus is in real-time*. Use our bus journey planner to search for your specific journey. A sizable batch of Volvo Olympians with Alexander Royale bodywork were new in 1997/8 to Leeds. Similarly, if we do not currently serve a particular location, it is because there is not sufficient demand to sustain a bus service, or it is simply not possible to run a bus there. FirstGroup plc 395 King Street Aberdeen AB24 5RP. If you’ve left something on one of our buses, the best way to get it back is to complete the contact form at the bottom of this page and select "Lost Property" from the drop-down menu. During 2009, the management of the three First companies in West Yorkshire plus First York were centralised. Just to let you know, we may charge a small fee when you collect your item (up to £2 plus VAT) to help towards the cost of handling and storing lost property items from our buses. At Leeds, bus station you can find: ATM, toilet, kiosk, coffee bar, fast food, parking lot and waiting room. We know we don’t always manage to get it right for our customers and there are occasions when things go wrong and we disappoint you. If you have experienced an incident with one of our buses, then please make a note of the bus number which is a 5 digit number and can be found on the front and back of our buses and near the driver inside the bus. Thank you! If you want to give us feedback, you can do it quickly and easily at Tellfirstbus.com . If we find a potential match on the system, we’ll email you to let you know where and when you can collect your item. A total of £7.3 million has been spent on the scheme - with help from Leeds City Council , West Yorkshire Combined Authority and the government - in a bid to make pubic transport more environmentally friendly. We may also, on occasion, still need to send you important service messages. Our Airport services have additional space for luggage, please ask the driver for help to load and unload your bags if you require assistance. Principal and Registered Office. List of stations in London fare zones 7–9, G and W, File:Kirkstall Road - First Bus Depot - geograph.org.uk - 463284.jpg, File:First Leeds buses at Wetherby bus station.jpg, File:Ftr bus in Low Town road, Pudsey, Leeds, 19022 (YJ07 LVO), 26 April 2007.jpg, List of bus operators of the United Kingdom, New £10million First Bus HQ in Leeds Will Help Tackle Road Congestion, Kirkstall Road Renaissance Area - Planning Framework, https://uktransport.fandom.com/wiki/First_Leeds?oldid=24176, Menston, Guiseley, Westfield (33), Rawdon, Horsforth, Kirkstall !! Page Transparency See More. Your card may be or is due to expire and has been replaced by your card issuer. We have bus routes serving 40 of the UK’s largest towns and cities providing great value public transport for students, commuters, leisure travellers and concession travellers. Leeds Bus Station Contact Phone Number is : +44 113 348 1903 and Address is Welllington House 40-50 Wellington St, Leeds, United Kingdom Leeds City bus Station is located in the York Street, Leeds city center, and it was founded in the year of 1938 and commenced on 1996. View a copy of our customer complaints charter. To find out more about a specific journey, please select your region below; We've launched Tap & Cap in Aberdeen and Doncaster - capped contactless payments, however many journeys you make. Download the new First Bus App to plan journeys, see available capacity and buy tickets all in one place. They also have a big batch of Scania N113's, some new mainly with Alexander bodywork plus one with Northern Counties Palatine in 1990/1, some Alexanders from Black Prince (new in 1989-91) and some long-wheelbase East Lancs E-type bodied examples new to Hull in 1989. The First Bus App, is quick, easy to use and cash free. Following the merger of Badgerline with GRT Ltd to form First Bus in 1995, its services were rebranded: These names were later replaced with First Leeds, First Calderline, First Huddersfield and First Bradford. Please check the buggies section on our bus accessibility page for more information. First Bus says it will invest £71 million in 284 new ultra-low emission vehicles by 2020, and it is committed to doubling passenger numbers by 2030. This report on existing conditions is the first step in the bus network redesign process. We’ll listen to you and do everything we can to put things right. They’re becoming a popular purchase choice with a fleet of 14 recently introduced in Newport, South Wales and a batch arriving for Go North East imminently. Most changes are made because of customer feedback or following market research so we are always keen to hear your suggestions about our routes. It … Tel: +44 (0)1224 650100 Fax: +44 (0)1224 650140 If you download the First Bus App, you can find the price of your journey and buy the ticket on your phone – you just scan the ticket straight from the app so you won’t need to worry about losing a paper ticket. For Lost Property in Glasgow please see here >, For Lost Property in Essex please see here >, For Lost Property in Bristol please see here >. Please don't include personal details, if you require a response please use our contact form.If you wish to leave feedback that is not website related, please visit our Tell First Bus … Most of the Scania double-deckers have been withdrawn or transferred within the Group, replaced by 30 new Wright Eclipse Geminis on Volvo B9TL chassis. First Leeds is one of the bus companies serving the area of West Yorkshire, England. This will usually be within 2 or 3 days depending on how quickly found items are registered on the system. Please give as much detail as you can about the bus trip and the item to help us track it down for you. Numerous First Leeds buses on The Headrow. We’ll listen to you and do everything we can to put things right. We accept contactless payments across all First bus operating companies.  The site will be redeveloped as part of Leeds City Council's Kirkstall Road Renaissance Area project.. In addition to this, there are several First services that operate in the Leeds area, which are run from Bradford and Halifax depots. Our UK Bus division operates around a fifth of local bus services in the UK and is one of the largest bus operators with a fleet of approximately 6,400 buses around the England, Scotland and Wales. Additional children, or children under five occupying a seat required by an adult, may be charged as if they were aged five or over. © 2020 FirstBus (North) Limited and FirstBus (South) Limited. Our buses undergo regular maintenance so you may also spot one of our engineers running a test. Select your local area from the drop down menu below to get started. If no one claims it within 24 hours of it being taken to the depot, or if the bank asks us to, we will securely destroy it to protect the owner from risk of fraud. It forms part of FirstGroup, a company operating transport services across the British Isles and in North America. If you’d prefer to contact us directly, you can call us on the number in the Contact Us section or use the Contact Form ↓ there. We also encourage customers to switch from cash to mobile payments using mTickets on the First Bus App, following our research which showed that boarding time and average journey times would improve if even just half of customers used mobile ticketing. * Available on many of our routes. We also provide service disruption updates via Twitter and on our Service Updates pages on the regional sections of this website (please use the drop down menu below to go to one of our regional sections) and on the First Bus App. First Leeds is one of the bus companies serving the area of West Yorkshire, England. Please select the ticket section of your area for more details. If you want to make a formal complaint and get a personal response, we aim to make that as easy as possible for you too. We have put procedures in place to make our buses accessible. On our website Next Bus section and our First Bus App, you can see how far away your bus is in real-time*. First Bus operate 60 bus services running regularly throughout Leeds and the surrounding area, meaning there is always a bus ready to take you where you need to go. So if you use Twitter, follow your local First Twitter page to stay informed. You can download the Extra Help cards here >>. In our other operating areas our drivers will try to carry enough change but unfortunately this can be easily exhausted if several passengers pay for low value fares with bank notes. Select a region below and then the ticket type you are interested in. You can call us on 0345 646 0707. A First Leeds ftr bus (left) and a double decker (right) on Vicar Lane in August 2010. First Bus Leeds said the staff, including four bus drivers, at the depot in Henconner Lane are currently self isolating following positive tests. Although we're unable to respond to you personally, we'll use your feedback to help us deliver a better website service for you. We will get back to you as soon as we can but please be aware that for lost property enquiries our response time is usually within 3 working days for all other enquiries this could take up to 14 days. If you prefer, you can fill out the contact form here instead. Bus Users UK represents bus passengers. If you want to make a formal complaint, we aim to make that as easy as possible for you. Although we're unable to respond to you personally, we'll use your feedback to help us deliver a better website service for you. 62 Leeds - East End Park Circular 64 Leeds - Aberford 65 Leeds - Gildersome 74 Middleton - Leeds Circular 75 Leeds - Middleton 85 Leeds - Pool 86 Rodley - Middleton 87 Bramley - St. James's Hospital 91 Pudsey - Halton Moor PR1 Leeds - Elland Road Park and Ride Circular X7 Leeds - Alwoodley Gates X14 Pudsey - Leeds X26 Leeds - Thorpe Park One of the best ways to buy these tickets is to use mTickets on the First Bus App, it’s quick, easy and cash free. These new vehicles were also placed on routes 98/99/X98. Check First (West Yorkshire) Ltd in Bramley, GARAGE, HENCONNER LANE on Cylex and find ☎ 0113 381 6501, contact info. First (West Yorkshire) Ltd, Bramley, GARAGE, HENCONNER LANE, Coach Operators, Coach Station, Buses, Bus Operators, Coaches It’s perfect for buying your tickets in advance. The driver will have no access to change in the event of overpayment. We will always store your personal details securely. Until recently, First Quickstep, was also part of the First group. If there are any major issues or planned disruptions, we’ll let you know about them on our website and Twitter. Your data may also be used for analysis purposes and personalisation, to help us provide the best service possible to you. We have dedicated pages for our First Bus App so please click here » where you can read our App FAQs, instructions and contact details for our dedicated app support customer service team. Please make sure that the card-holder address and post code you entered exactly match card-holder address and post code registered with your card issuer. If you wish to leave feedback that is not website related, please visit our Tell First Bus survey. You’ll be able to manage your preferences, for example how often you are contacted. It is possible that the bus you intended to catch was full or that our driver might not have seen you. Where you are travelling to the airport with us, we recommend that you allow plenty of time for your journey. With Tap & Cap you'll never pay more than our Day or Week fare. In July 2005, First Leeds took over Morley based Black Prince Buses. Above, you can find information regarding our buses including timetables, prices and even use our journey planner to ensure a … We have a dedicated page for mTickets so please click here » where you can read our mTickets FAQs, instructions and contact details for our dedicated app support customer service team. FirstGroup plc. Use our bus journey planner to search for your specific journey. Problems with traffic or adverse weather conditions can lead to services being cancelled, meaning the next bus can be overcrowded. Find out about the West Yorkshire Bus Alliance Customer Promise. We've launched Tap & Cap in Aberdeen, Doncaster, Southampton and Bristol - capped contactless payments, however many journeys you make. In some areas the local council has installed displays at Bus stops, some will show scheduled timetable information and real time information. Yorkshire Rider was then bought by Badgerline, a Bristol-based bus company, in 1994. Please be aware though that Bus Users are only able to try to help once you have already tried to resolve the issue directly with us first. 33 runs Otley-Guiseley evenings and Sundays only, Leeds City Link - covering the Leeds area with depots in. showbus.com home to Britains' BIGGEST ... First Manchester 184 @FirstManchester. If this is an ongoing problem then please do let us know by going to tellfirstbus.com » and give us feedback – it will only take 2 minutes. If we are experiencing delays, we may send buses empty to the other end of a route to ensure that everyone along the route is still provided with a service. Page created - July 4, 2017. The first bus from Leeds to Manchester leaves at 02:15. FirstGroup Careers site. In most cases, we’ll keep any lost property for a month to give you time to claim it. Leeds King Lane Park & Ride (7/7A), Moortown (7A/7S), Meanwood (7), Scott Hall. With Tap & Cap you'll never pay more than our Day or Week fare. See actions taken by the people who manage and post content. Do not add commas or other punctuation in the address. The First Direct head office is just off the A639 in Leeds. In October 1988 Yorkshire Rider was bought by its management for £23 million. Our lines are open from 9am to 5pm Mon-Fri. Our quieter times are usually between 11am and 3pm so you may prefer to call then as there will be less of a wait to speak to one of our Customer Support Agents who will be happy to listen to you. We’ll use them where they are necessary to provide the products and services that you have requested. At First West Yorkshire we want you to have a safe, reliable and high quality journey every time you travel. The Next Bus information will show you exactly how many minutes away your bus is too. Find out more ⇒. Up to two children under five years of age may travel free-of-charge provided that they do not occupy a seat required by an adult passenger and are accompanied by a responsible fare-paying customer. The goal is to take a fresh look at the World’s Borough, its people, its travel needs, and what can be done to improve bus travel to meet those needs. They also had a lot of Alexander Strider bodied Scania N113's new in 1993/4, of which many have been replaced by new Volvo Eclipse Gemini B9TL's. Services Our UK Bus division operates around a fifth of local bus services in the UK and is one of the largest bus operators with a fleet of approximately 6,400 buses around the England, Scotland and Wales. We are constantly monitoring/reviewing our network to reflect changing travel patterns and demands from our customers and we never change a route or timetable unnecessarily. Have you been happy with your website experience? Your card may have been reported as lost or stolen and been cancelled by your card issuer. The Metro Travel Centre in Leeds City Bus Station can provide you with timetables, information on bus travel and fare information. Contact ; CSS Drop Down Menu by PureCSSMenu.com. Low floor single deckers are mainly Wright bodied Scanias bought in 1998-9: early ones are L113 and later ones are the L94UB. They resume their former routes but are now run by brand new Volvo B5LH vehicles which include leather seats and further reducing CO2. We'd also love to hear from if you have any suggestions, or if you have any praise for our staff. We have low floor easy access entrance buses, making it easier for people with mobility impairments, wheelchair users and mobility scooter users to gain access onto the bus. If you want to check if your item has been found after a couple of days and you haven’t heard from us, then please contact our customer service team on the number listed in the contact us page below. We'll also want to ask for your opinion on how we're doing, and to tell you and ask you about our future products and services. Plus First York were centralised – so you know exactly when the bus more quickly may. Is in real-time * – please complete the options below to get started following market so! 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